What Should I Do If My Credit Card Has Been Refused?
Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card. Contact Customer Service if you feel that your card is being refused due to our error. In some cases, we may recommend that you contact your credit card company to get the issue resolved. Or you may try other payment methods.
Why isn’t My Coupon Working?
Your coupon may have expired or may have already been used on a previous order.
Only ONE coupon applies per order.
Coupons do not apply to shipping fees or service.
Coupons may not apply to limited-time sales or clearance items.
Some coupons apply only to specific items.
There may be prerequisites for the use of coupon codes, such as a minimum purchase or impose a maximum savings.
If the above exceptions do not cover the coupon you wish to use, or if you have any other question, please feel free to contact us through Live Chat or emailing to ‘help@hija.boo’.
What Payment Methods Do You Accept?
We accept the following payment methods:
1. PayPal
2. Credit card/ Debit card
Price Match Policy
What is hija.boo‘s Price Match Policy?
The value of shopping with hija.boo is about a sense of satisfaction that you paid the right price without sacrificing experience, quality or style.
We work hard and remain focused on simplifying the shopping experience to provide great deals when and where our guests want to shop.
30-Day Price Match Policy
Should an item within your order go on sale on our same website, hija.boo offers a 30-Day price match policy from the date of purchase. Please note that this excludes Clearance, Flash Deals, Thursday Deal or items outside the 30days guarantee time-frame. Additionally, this policy does not apply to any bundle sales (‘Buy Together’ items, etc.).
Guidelines and limitations
The item must be an identical item, including the same brand name, size, weight, color, quantity, and model number.
You must purchase the item from our website before requesting your Price Match Guarantee.
The item must be in stock on our website upon requesting Price Match.
*hija.boo reserves the right to explain the terms of the Price Match Policy.
Why am I charged for sales tax?
Depending on your state, some categories of items are taxed and others are not. We’re required to charge sales tax on applicable items if the state you’re in mandates it.
